Contact Us
We're here to help answer any questions you may have.
Our head office is located at:
3600 - Bow Valley Square II
205 5th Ave S.W.
Calgary, AB T2P 2V7
THINK Financial is a trademark owned by True North Mortgage Inc.
New Mortgages and Renewals
For your purchase and renewal needs, please contact us using one of the options below:
- You can apply online with THINK Financial
- Speak with a True North Mortgage expert at this toll-free number:
- Phone: 1-877-778-4772
- Find your expert through the True North company directory
Existing Mortgages: Service Call Centre
Our call centre is located in Canada. We do not store any client documentation outside of Canada, nor do we have any employees or subcontractors working for us outside of Canada.
For your specific mortgage servicing questions, please choose one of the contacts below that fits your mortgage circumstances:
THINK Servicing Department
If your mortgage starts with an 8 or 9, please contact us at:
Phone: 1-866-280-6389
Email: THINKFinancial@lenderservices.ca
Hours: 8 am to 4 pm (MST/MDT)
If your mortgage starts with a 2, please contact us at:
Phone: 1-877-343-0883
Email: requests@thinkfinancial.ca
Hours: 8 am to 4 pm (MST/MDT)
Where do I send proof of fire/home insurance?
Your insurance policy must include the first loss payee as being the following:
THINK Financial mortgages that start with an 8 or 9, please use:
Computershare Trust Company of Canada
C / O True North Mortgage Inc.
P.O. Box 351 Station C
Kitchener, ON N2G 3Y9
It can be emailed to: thinkfinancial@lenderservices.ca.
THINK Financial mortgages that start with a 2, please use:
Computershare Trust Company of Canada
C/O True North Mortgage Inc.
3600 - Bow Valley Square II
205 5th Ave S.W.
Calgary, AB T2P 2V7
It can be emailed to: requests@thinkfinancial.ca